Reference

slot25 Privacy Policy For Your Account

Our slot25 Privacy Policy shows what we collect during phone verification, how wallet records from DANA or QRIS are used, and how you can request a change.

Clear collection rulesWallet data contextRequest paths
slot25 slot25 Privacy Policy For Your Account
PRIVACY HELP

Get Help With A Policy Request

A clear contact route matters when a phone number, wallet reference or device record looks unfamiliar. Start from the account help area and choose the privacy request path; we may ask you to complete phone verification before discussing account-linked data. If your access is unavailable, use the cashier-related help route and mention that your question concerns the Privacy Policy.

Team online

Privacy request form

Use the privacy request form to ask what account data we hold, request a correction, or ask why a DANA, OVO, GoPay or QRIS reference appears in your records.

Account help route

If login or phone verification stalls, contact account help through the available support path and identify the Privacy Policy request without sending your password or wallet PIN.

Cashier record check

For a payment receipt or status question, use the help route beside the cashier area so we can connect your bank transfer or virtual account reference with the correct privacy request.

DATA CONTROLS

What slot25 Does With Account Records

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Account creation

When you open an account, we use the details you submit and the phone verification step to create access, protect against mistaken identity, and respond to account-linked privacy requests.

Wallet references

DANA, OVO, GoPay and QRIS records may contain a reference, amount status or account match. We use those fields to trace a requested transaction, not to expand your profile without purpose.

Device cookies

Cookies and similar device data can keep a session working, remember basic preferences, and help identify unusual login behaviour. You can manage browser storage, although some account steps may then need repeating.

Account protection

We use phone verification and account security checks before discussing personal records. Never send us your password, wallet PIN or full payment credentials in a support message.

Retention decisions

We retain records while they support account operation, payment matching, dispute handling or legal duties. When a purpose ends, deletion or anonymisation is considered under the applicable retention need.

Change requests

You can ask us to access, correct or delete eligible data through the privacy request path. Include the account phone number and request type, but leave passwords and wallet PINs out.

Privacy Policy Answers For Your Search

These Privacy Policy answers cover the account, device and payment questions you may have before opening access. We keep the wording specific to slot25 and Indonesian wallet routes, while eligibility remains where local law permits.

It covers data collected when you open an account, complete phone verification, use a device, check wallet status, or contact support about DANA, OVO, GoPay, QRIS and other payment references.

Phone verification helps connect account access with the correct person and supports security checks before we discuss personal records. We may use the verified number when handling a Privacy Policy request.

Yes. It explains how we handle transaction references and status connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account requests. The payment provider may apply separate privacy terms.

You can submit a correction request through the privacy request path in account help. Tell us which field is wrong and complete the requested verification so we can protect the account.

Send a deletion request through the privacy request path with your account phone number and the records concerned. We assess it against active service, dispute and legal retention needs.

We may use cookies or device storage to keep your session active, remember basic settings and flag unusual access. Clearing storage can sign you out or require phone verification again.

Use the privacy request form from the account help area. For a wallet receipt or status issue, start through the cashier help route and state that your question concerns personal data.